Cookie Usage, Consent, and Opt-Out Procedures
Cookies are small text files stored on your device when you visit a website. They serve various purposes including remembering your preferences, securing your session, and helping us understand how our websites are used. This Cookie Policy explains what cookies Northstar Show Systems uses, why we use them, and how you can manage your preferences.
These cookies are essential for the website and Customer Portal to function. They cannot be disabled without breaking core functionality.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| nss_session | Authenticated session management (JWT) | 15 minutes (access) / 7 days (refresh) | Northstar |
| nss_csrf | CSRF protection via double-submit pattern | Session | Northstar |
| nss_mfa | MFA verification state during login | 5 minutes | Northstar |
| __cf_bm | Cloudflare bot management and DDoS protection | 30 minutes | Cloudflare |
| cf_clearance | Cloudflare WAF challenge clearance | 30 minutes | Cloudflare |
These cookies remember your preferences and choices to provide a more personalized experience. You can disable these, but some features may not work as expected.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| nss_prefs | User interface preferences (theme, sidebar state, notification settings) | 1 year | Northstar |
| nss_locale | Language and locale preference | 1 year | Northstar |
| nss_dismissed | Tracks dismissed announcements and banners | 30 days | Northstar |
These cookies help us understand how visitors interact with our websites so we can improve the experience. They collect anonymized, aggregated data and do not personally identify you.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| _ga | Google Analytics: distinguishes unique visitors | 2 years | |
| _ga_* | Google Analytics: maintains session state | 2 years | |
| _gid | Google Analytics: distinguishes visitors (24hr) | 24 hours |
Northstar does not currently use marketing or advertising cookies. If this changes, this policy will be updated and consent will be obtained before any marketing cookies are set.
Some cookies are placed by third-party services that appear on our pages. Northstar does not control these cookies. The third parties and their privacy policies are:
| Provider | Purpose | Privacy Policy |
|---|---|---|
| Cloudflare | CDN, WAF, DDoS protection, bot management | cloudflare.com/privacypolicy |
| Google Analytics | Website usage analytics | policies.google.com/privacy |
| Stripe | Payment processing (checkout pages only) | stripe.com/privacy |
When you first visit our website, a cookie consent banner allows you to accept or decline non-essential cookies. Your choice is stored in a consent cookie and respected on subsequent visits. You can change your preference at any time by clicking the “Cookie Settings” link in the website footer.
You can also manage cookies through your browser settings. Most browsers allow you to block all cookies, block third-party cookies, or delete cookies when you close the browser. Note that blocking strictly necessary cookies will prevent the Customer Portal from functioning.
Northstar respects the Do Not Track (DNT) browser signal. When DNT is enabled, analytics cookies are not set.
For visitors from the European Economic Area (EEA) and United Kingdom:
This Cookie Policy may be updated periodically to reflect changes in our cookie practices, technology, or legal requirements. The “Effective Date” at the top of this document indicates when it was last revised. We encourage you to review this policy regularly.
For questions about our cookie practices: privacy@northstarshowsystems.com
DOCUMENT CROSS-REFERENCES:
Reach our legal team at legal@northstarshowsystems.com.